Secure payment

We accept Visa, MasterCard, Discover, American Express and PayPal And now Zippay And Afterpay as long as they are connected with one of the major credit card companies previously mentioned. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We do NOT store this information locally.  All card information is passed to the processor ANZ EGATE.

Our site is secured with an SSL certificate and utilizes the highest level of encryption or security possible. You can rest assured that communications (e.g., credit card numbers) between your browser and this site’s web servers are private and secure when the SSL session is activated during checkout.

What does all of this mean? It means you can be confident in the support behind your purchases at Electricalproducts.com.au.  So what are you waiting for? Shop with confidence at Electricalproducts.com.au!

Authorizing Your Credit Card

When you place an order with us, our processor contacts your credit card’s issuing bank to confirm that your credit card is a valid number and has not been reported as lost or stolen. They do this by requesting authorization for the sale in the amount of your order total. Your card is not actually charged at this time, but a hold is placed on the account in the amount of the order total.  We will not charge your card for the items in your order until we are ready to ship.  Custom item purchases are charged at the time orders are placed and are non-refundable.

It is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized. If your transaction fails at checkout, you can attempt again after 15 minutes to avoid problems with duplicate transactions.

Coupons and Discounts

Occasionally we will offer coupon or discount codes for use on purchases. Follow these steps to redeem your coupon.

• Add items to your cart and proceed to checkout.
• On the Shopping Cart page, enter your coupon exactly as it appears in the box that says “VOUCHERS.”
• Click the “ok Button next to the VOUCHERS” button.
• If your discount qualifies it will be displayed in the Order Total Summary.

• SSL Certificate

  If the website has an SLL certificate, this means that the owners care about your shopping experience being secure, safe and sound and want to make sure that all the data (including financial) that you enter on our website will be securely encrypted!

• Multiple Gateways

  When we were considering which payment gateways to use on our website, the choice narrowed down to 5 most universal ones: Visa; MasterCard; PayPal; Discover; Zippay.

• 24/7 Customer Support

  Also, it is comforting to know that should you experience any kind of technical bump in the road during the checkout process, you can always address our customer support department with your billing questions!
• Contact us via email: sales@electricalproduts.com.au